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RWAV 2025 Conference: Terms & Conditions

 1. Registration and Payment 

 a. RWAV will not consider any Registration not accompanied by the Fee (all Fees being expressed as GST inclusive amounts) or where it is incomplete. In the event that you choose to pay by invoice, Registration will be deemed complete once payment is received. 

b. Where attendance pre-registration is not required, entrance will be assigned on a “first-in” basis subject to availability. RWAV reserves the right of entrance. 

c. If RWAV has invited you to attend an event without the need for registration or payment of the requisite Fee, you must confirm your attendance within the specified time frame in the invitation (if any) in order to reserve your position. 

2. Event Changes 

 a. RWAV reserves the right at any time to: 

 i. Change the format, participants, content, location and timing or any other aspect of the Conference. 

 ii. Postpone Events or any part of those Events. 

 iii. Cancel an Event or any part and will not be liable to you for any damages, costs, losses or expenses of any kind incurred or suffered by you in connection with RWAV modifying, postponing or cancelling an Event or any part. 

b. If your cancellation notification is received by RWAV at least ten business days before the start date of an Event, RWAV will provide you with a refund of the Fees minus the administration cost of $50 per ticket (and/or as reasonably determined by RWAV). No entitlement to repayment arises for cancellations with less than ten business days of notice (on or after 1 February 2025). 

 c. The RWAV Conference event’s content and program are accurate as at the time of printing. RWAV may make changes as required; however, will use reasonable efforts to provide a program and content of the equivalent standard. 

 d. Participants must exercise their own judgement as to the suitability and applicability of information provided during any Event. RWAV will not be held liable for the different interpretations that might arise from the information shared. 

3. Delegate’s Rights and Obligations 

 a. By registering, you warrant your details as provided are true and correct. 

 b. You must comply with any particular conditions, rules, regulations or usage requirements of the Venue or of RWAV in connection with the conference. Any delegate guides are available from RWAV on request. RWAV will use reasonable efforts to update you on subsequent amendments. 

 c. You are expected to behave in a professional and appropriate manner during the RWAV Conference. 

 d. You must also comply with all verbal and written directions given by RWAV or the Venue whilst at, entering, or departing the Venue (including without limitation in respect of an acceptable noise level emanating from the exhibitor space). 

 e. RWAV reserves the right, without any liability, to refuse admission to, or to eject you from the event, in its absolute discretion, including (without limitation), for failure to comply with these Delegate Conditions or if in the opinion of RWAV you represent a security risk, nuisance or annoyance to the running of the event. 

 f. Photography and the recording or transmitting of audio or visual material, data or information is prohibited at the event without RWAV’s prior written consent. 

4. Transfers and Substitutions 

 a. Where permitted, you may substitute another delegate to attend the RWAV Conference in your place by written notice to RWAV prior to the start date. RWAV reserves the right to refuse entry to any substitute delegate for whom RWAV was not provided written notice or where relevant eligibility criteria (if any) are not satisfied. 

5. Cancellation 

 a. Where permitted, you may cancel all or part of your registration. Notification of cancellation must be made in writing and emailed to RWAV at conference@rwav.com.au. 

 b. If your cancellation notification is received by RWAV at least ten business days before the start date of an Event, RWAV will provide you with a refund of the Fees minus the administration cost of $50 per ticket (or as reasonably determined by RWAV). No entitlement to repayment arises for cancellations with less than ten business days of notice (on or after 1 February 2025). 

 c. Refunds will not be granted if you fail to attend or where a substitute is refused entry under clause 5(b). 

 d. For Accommodation, you may make or cancel your Accommodation by contacting the Accommodation provider directly. RWAV holds no responsibility or liability for accommodation apart from exceptions provided by RWAV on prior agreement. 

6. COVID-Safe – Booking with Confidence 

a. The Event will be fully COVID-safe and compliant to government health requirements to do what we reasonably can to protect your health and safety and that of all attendees. This will include appropriate social distancing and other measures in line with current health directives. 

 b. It’s in everyone’s interest to ensure anyone who feels unwell stays away from events, so we will offer you a refund subject to RWAV’s assessment and discretion. 

7. Risk Management 

 a. It is your responsibility to inform RWAV of any special dietary or other requirements you may have in advance to enable RWAV to attempt to accommodate these requirements (or where this is not possible, inform you of such). 

 b. You use the Venue and all associated facilities at your own risk. Despite anything else in these Delegate Conditions, RWAV accepts no liability to you or any third party for any loss of or damage to any of your equipment, materials or other belongings brought to the Venue, whether by fire, theft, accident, injury or otherwise. 

 c. Delegates are responsible for their own wellbeing and personal items. RWAV accepts no liability for any loss, damage or injury incurred in connection with the RWAV Conference. 

 d. Any liability incurred by RWAV in connection with the Event will be limited to the refund of the fee paid to RWAV. All guarantees, representations, conditions and warranties of any nature are expressly excluded. However, nothing in these Delegate Conditions limits, excludes or modifies or purports to do so, the guarantees as provided under the Competition and Consumer Act (Cth) and the Australian Consumer Law. If these Acts impose any inalienable consumer rights then, to the extent of any inconsistency with these Delegate Conditions, these Delegate Conditions are to be read down to permit those rights. 

 e. To the maximum extent permitted by law, RWAV excludes all indirect or consequential liability and all liability for any loss (including indirect or consequential loss), expense, damage, personal injury or death incurred (whether or not arising from negligence) by you in connection with the Event. 

 f. You release RWAV from any action, suits, proceedings, claims, demands, costs and expenses incurred in connection with our acts, omissions or negligence in connection with these Delegate Conditions or any Event. You further indemnify RWAV, its employees, agents, contractors and sub-contractors and agree to make good any action, suits, proceedings, claims, demands, costs and expenses (including legal costs, professional costs and other expenses on a full indemnity basis), incurred in connection with these Delegate Conditions. Any such amount is a debt due and payable within 30 business days of request. 

8. General 

 a. RWAV reserves the right to amend these Delegate Conditions from time to time. Unless notified to you, the terms governing your attendance at an Event will be those in force at the time of your registration for that Event or attendance if you do not need to register (as applicable). 

 b. The failure, delay, relaxation or indulgence on the part of RWAV in exercising, in part or whole, any power, right or remedy conferred upon that party by these Delegate Conditions do not operate as a waiver of that power, right or remedy. 

 c. If any provision of these Delegate Conditions is invalid or not enforceable by a court of competent jurisdiction, the relevant term is to be read down and shall otherwise be capable of being severed to the extent of the invalidity or unenforceability without affecting the remaining provisions of these Delegate Conditions. 

 d. These Delegate Conditions are governed by the laws exercised by the courts in the State of Victoria, Australia. Each party irrevocably submits to the non-exclusive jurisdiction of the courts of that State. 

 9. Photo, videography, promotion, marketing and social media

You consent to the use of photos and videos in which you might appear. These photos or videos will be taken during the event to later be displayed or be used as part of the event’s promotion on our own independent channels, social media, publications, or third-party publications for marketing purposes.

10. Privacy Statement 

 a. Protecting your privacy and your personal information is an important aspect of the way RWAV conducts its activities, online and offline. 

 b. You acknowledge you may be filmed, recorded and/or photographed by RWAV, the media or any other party at the Event and consent to RWAV using the film, sound and/or photograph for RWAV editorial, promotion, publicity and advertising purposes. 

 c. By submitting a Registration Form, you consent to RWAV collecting, using and disclosing your personal information (including credit card information) to administer the Event. This may include marketing and related uses and updating your continual professional development record unless notified otherwise. RWAV will disclose personal information relating to credit card details for payment processing only. 

 d. RWAV complies with The Privacy Act 1988 (Privacy Act), ensuring the protection and proper handling of personal information. This encompasses the collection, use, storage, and disclosure of personal information within both the federal public sector and the private sector. Accordingly, RWAV will NOT provide delegate lists at the conference in adherence to these privacy standards. RWAV encourages participants to network and share their own information with sponsors and fellow delegates at their own discretion. 

 

Please contact RWAV at conference@rwav.com.au to update or correct your details. 

In all other aspects, RWAV will collect, use and disclose personal information provided to it in accordance with The Privacy Act 1988 (Privacy Act). 

You are invited to the 2025 RWAV ConferenceRegister Now
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Snezana is a Human Resources leader with more than 15 years of experience in management, playing a pivotal role in driving team transformations across diverse industries, including FMCG, automotive, government, and non-profit sectors.

With a curiosity for business and its associated complexities, Snezana fosters collaborative partnerships to cultivate a highly motivated workforce that effectively executes strategic plans.

Msc (Fin), FCCA, FGIA, CA

Shay brings over 20 years of financial
management experience in commercial and not-for-profit organizations. He has a
rich and varied experience in multiple finance and leadership roles in the
United Kingdom and Australia, including CFO, GM Finance & IT, Commercial
Manager Operations, Finance Manager and Accountant.

His extensive leadership experience is
augmented by an FGIA, FCCA, CA, a Masters in Finance and an undergraduate degree in
accounting and finance.

RN, GradDip(Health Promotion), PRINCE2, Mini MBA

Kate is a Registered Nurse highly experienced in health promotion and project management. Her people and program management skills enable her to be agile and adaptable while maintaining an outcomes focus on improving quality access to primary healthcare.

Kate’s extensive experience working with all levels of government, the community and stakeholders across the sector have provided her with insights into the challenges rural communities and health professionals face. Kate has led the design and delivery of many innovative and strategic health promotion and grants programs, supporting better access to health services, health information and activities across communities. Whilst at RWAV, Kate has led the transformation of the RWAV grants program, enhanced the administration of a number of programs and developed the RWAV allied health portfolio. She has also led the development of the RWAV research program of activities.

Having worked at RWAV since 2020, Kate will continue positively influencing the rural healthcare workforce and access to services.

Social Work (BA Hons), DipSW

With a background in social work and a proven record in recruitment, project management, and business development, Jo brings strategic leadership and a wealth of experience in driving positive outcomes within the health, human services, and State Government sectors.

Jo specialises in managing health professional recruitment and outreach programs, including the More Doctors for Rural Australia and 3GA programs. Her focus is on implementing innovative workforce strategies and clinical governance to bolster RWAV’s mission of enhancing healthcare accessibility in rural and regional Victoria.

Having previously excelled at RWAV, Jo spearheaded successful internal change initiatives while fostering strong relationships with external stakeholders. Her efforts consistently align with RWAV’s strategic direction, ensuring a cohesive approach to driving impactful change.

Beyond her professional expertise, Jo’s passion lies in uniting communities and championing positive transformations in rural healthcare in Victoria.

Martin is a governance professional and lawyer with experience in private practice and in-house legal roles. He has been a company secretary for public and private sector organisations across a range of industries including VicTrack, Regis Healthcare Limited and Dairy Australia Limited. He holds Bachelor of Laws and Bachelor of Commerce degrees from the University of Melbourne, a Graduate Diploma in Applied Corporate Governance from the Governance Institute of Australia (GIA) and is a fellow of the GIA.

With a rich background of consulting and in-house people and culture roles with the corporate, government and community sectors, Andrea is responsible for leading the implementation of RWAV’s People and Culture strategy, policies, processes, functions and team.

Andrea has significant experience in leading teams across culture, capability, diversity, equity, leadership, organisational development and learning programs as well as core human resources partnering.

With a strong focus on building and maintaining psychologically safe organisations, Andrea’s team is dedicated to ensuring that RWAV is a place where people can work well and be well at work.

B Comm MPP EdD DipEd MAICD

Rosemary has had a varied career as an academic teaching economics, public policy and industrial relations, and as a consultant, advocate, health union official and as a director.

She brings strong governance and strategic skills to the Board, as well as knowledge and depth of experience in health policy, economics and investment.

Rosemary was a Director of Aware Super for nine years, and Chair of the Investment Committee for three years. She was also a member of the Audit, Risk and Compliance Committee, the Governance Committee and the REM and HR Committee. Rosemary is currently a member of the Investment Committee of Cbus.

She was the Secretary of the Victorian Psychologists Association Inc for 20 years and knows first-hand the difficulties in attracting and retaining health professionals in rural and regional Victoria.

Dr Louise Manning is a rural GP Obstetrics trainee practising in Central Victoria where she delivers general practice, obstetric and sexual health services. Growing up in a small town she has lived experience of the difficulties accessing healthcare in rural and regional areas, and is dedicated to advocating for equitable health outcomes regardless of geography.

Louise is also a Board Director of the Rural Doctors’ Association of Victoria.

BAppSci GradDipBus MBus GAICD FIML

John Biviano is an experienced senior executive who has held many senior roles in government (Health Dept) and also in professional associations related to healthcare. Until recently, John was the CEO of the Royal Australasian College of Surgeons, where he oversaw the digitisation of a range of Member offerings, including aspects of training. 

BA (Politics/Philosophy) BEc GDipBus MBA GAICD FGIA

Roger is an accomplished CEO, Non-Executive Director and Chair with experience in the health, human services, law enforcement, education, transport, and environmental industries – across private, public sector and not-for-profit organisations

.He brings strong governance experience, commercial acumen, risk management and strategy skills combined with a passion for innovation and business development having also been Chair of numerous Finance, Audit, Risk, Investment and Community Advisory Committees.

BMBS MBA FRACP FRACMA FAICD FIML

Assoc Prof Phelps has practiced as a Gastroenterologist and Acute Physician in regional Victoria for more than 20 years.

He trained in safety and quality at Dr Brent James’ Institute at Intermountain Healthcare in the US and has held management and leadership roles in Victoria and Tasmania. More recently he completed a two-year project as Director of Clinical Governance for Central Adelaide Local Health Network.

Grant currently works as an independent consultant providing advice to hospitals and organisations on clinical leadership and safety and quality

LLB BSc MMgt (Strategic Foresight) GAICD

As a lawyer and business consultant Jane has worked with company boards and senior management across a range of areas including IP commercialisation, internet-based businesses, healthcare products/services, privacy and data/IT security. Jane is currently general counsel for .id Consulting – population demographers, economists and forecasters.

Jane served as a director of BreastScreen Victoria for 10 years, is a current director of Ballarat Health Services and chairs RWAV’s Governance Committee.

BMed MMedSci FRACGP FARGP FACRRM DipPractDerm DipMedHyp DipFP DipBusAdmin GAICD

Assoc Prof Rawlin is an experienced General Practitioner and medical educator. He is currently in clinical general practice in suburban Melbourne and previously practiced in rural Victoria for 10 years.

Assoc Prof Rawlin is Chair of the General Practice Mental Health Standards Collaborative and a past Chair of the Mental Health Professionals Association and is a board member of the Mental Health Professionals Network. He is also the Medical Director of the Royal Flying Doctor Service in Victoria.
He is a member of the RACGP Victoria Council.

CPA
Albert Giorgini is the Senior Advisor to CEO at RWAV.

As an experienced finance executive, with an extensive career in public transport and in the automotive and industrial gas sectors, Albert has honed his skills in driving financial performance improvements with a commercial and business transformation focus.

Through his strategic financial skills, Albert has demonstrated an exceptional capacity to lead and develop large teams in complex and changing environments to achieve the financial and regulatory requirements of the business. His extensive experience has given him a deep understanding of the industry and its challenges, equipping him with the expertise to drive impactful change.

Albert has highly developed communication and stakeholder management skills to support his strong planning, analytical and financial performance improvement acumen, always striving to create innovative solutions that drive growth and success.

BBus(HRM)

Lauren commenced in the role of Manager People and Culture in August 2018 and is responsible for leading the implementation of RWAV’s People and Culture strategy, policies, processes, functions and team.

Lauren’s team is committed to implementing activities and initiatives to support the achievement of RWAV’s strategies and strengthen RWAV’s position as an ‘Employer of Choice’.

Lauren is an experienced Manager and HR professional, with a career spanning the professional services, automotive, defence, and not-for-profit sectors.

Lauren Cordwell

Chief Executive Officer

BHlthSci(Hons) MPH PostGradDipMgt GAICD AFCHSM

Lauren Cordwell is the Chief Executive Officer at RWAV. Lauren has been an integral part of the RWAV team since 2018, demonstrating a remarkable strategic vision to improve access to health care in rural Victoria. As an experienced senior executive and health policy analyst, she is committed to finding practical solutions to address the challenges preventing communities in rural Australia from accessing affordable and safe healthcare. For over 20 years, Lauren has designed and implemented innovative programs with communities, health professionals and government agencies that continue to have a lasting benefit. Many of these programs relate to primary healthcare, general practice, workforce, First People’s health and community engagement. 

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