(03) 9349 7800

What We Offer


Outreach programs are RWAV’s vehicle in securing the highest attainable standard of primary healthcare access to all Victorians. It involves a health practitioner travelling to a regional area regularly, such as weekly or monthly, to provide the community with access to medical care they might not otherwise have access to.

Since 2002, RWAV’s Commonwealth-funded Outreach programs have increased access to maternal, paediatric, mental health, chronic disease management and ear and eye health for rural and regional Victorian communities.
Taking into account workforce distribution, health needs, cycle of care and demographic data, RWAV determines areas for Outreach prioritisation. Once areas are determined, we work with communities to ascertain the exact level of need and where practitioners can be hosted to meet that need.
Currently, we have more than 300 Outreach services providing specialised health and well-being care to rural, regional and Aboriginal and Torres Strait Islander communities across the state.

Our Outreach programs support health professionals by covering out-of-pocket travel expenses, easing financial obstacles to providing vital healthcare services to communities, where specialised help is needed most. Our Outreach programs cover:

  • Basic costs of travel
  • Accommodation
  • Meals
  • Room hire
  • Administration support

Outreach Programs

Rural Health Outreach Fund (RHOF)

Improving access to healthcare services for all residents in rural and remote communities. This program has 4 focus areas: mental health, eye health, chronic disease and paediatric health.
Click Here

Medical Outreach Indigenous Chronic Disease Program (MOICDP)

Increasing access to healthcare for Aboriginal and Torres Strait Islander people with chronic disease. This program includes all Indigenous people with chronic disease, regardless of geographical location.
Click Here

Visiting Optometrists Scheme (VOS)

Supporting optometry services for Australians in regional, rural and remote areas. The VOS is made up of an Indigenous and non-Indigenous component with the Indigenous component making up 40% of the total funding.
Click Here

Eye and Ear Surgical Support (EESS)

Increasing access to ear surgery for Aboriginal and Torres Strait Islander youth aged zero to 21 years, and eye surgery for Aboriginal and Torres Strait Islander peoples for all ages, in rural and remote areas.
Click Here

Ear Health Coordination

Improving ear and hearing health for Aboriginal and Torres Strait Islander peoples by embedding regular, best practice monitoring and treatment (including referral for follow-up treatment) as part of the usual practice in primary health care clinics.
Click Here

Coordination of Indigenous Eye Health (CIEH)

Improving ear and hearing health for Aboriginal and Torres Strait Islander peoples by embedding regular, best practice monitoring and treatment (including referral for follow-up treatment) as part of the usual practice in primary health care clinics.
Click Here

Healthy Ears Better Listening Better Hearing Program (HEBHBL)

Increasing access to ear and hearing services for Aboriginal and Torres Strait Islander children and youth in rural and remote areas.
Click Here

Our Partners

Get Involved


To express your interest in becoming an outreach service provider, click here.

If you are seeking support for a new service to be provided at your organisation, submit your expression of interest here.

RWAV Outreach funding predominantly supports the health professionals providing the outreach services. Some programs also include financial support for patients and carers.

Funding may cover:

  • Travel
  • Accommodation
  • Meals
  • Other associated out-of-pocket costs
  • Support may also be extended to provide backfill or staff cover for the service providers depending on the program and the provider details.

For more detailed information, please refer to the standards documents for the specific program.

Once an application is received, it is first assessed by RWAV to ensure it meets the relevant program priorities. The application is then submitted to the Commonwealth Department of Health for approval. The department will also forward it to the Victorian Advisory Forum (VAF), a state-wide stakeholder forum, for endorsement. Following this, RWAV is notified of the outcome and will inform the applicant/s. Please note: Any applications approved for funding after a program has been fully subscribed will be placed on a reserve list for future consideration. If funds become available throughout the course of the financial year due to cancellations, it may then be activated and applicants will be notified.

If you would like to know more about providing services via Outreach, please contact our Outreach team on 03 9349 7800 (option 2) or email vicoutreach@rwav.com.au

To request additional visits please lodge a request here.

Once an application has been determined successfully, RWAV organizes a funding agreement, a letter of offer, proposed visit date form and an electronic fund transfer to be sent to the service provider. Upon the completion of signing and returning of the contract, the service schedule is activated for service provider to  carry out services to patients. Following the completion of each contracted outreach visit, the provider needs to complete a service report and submit it to RWAV via the MyRWAV portal.  Payment is made on a bimonthly basis which is 15th and 30th of each month.  If these dates fall on a weekend or public holiday the payment is processed on the next business day.

Outreach Impact

Msc (Fin), FCCA, FGIA, CA

Shay brings over 20 years of financial
management experience in commercial and not-for-profit organizations. He has a
rich and varied experience in multiple finance and leadership roles in the
United Kingdom and Australia, including CFO, GM Finance & IT, Commercial
Manager Operations, Finance Manager and Accountant.

His extensive leadership experience is
augmented by an FGIA, FCCA, CA, a Masters in Finance and an undergraduate degree in
accounting and finance.

RN, GradDip(Health Promotion), PRINCE2, Mini MBA

Kate is a Registered Nurse highly experienced in health promotion and project management. Her people and program management skills enable her to be agile and adaptable while maintaining an outcomes focus on improving quality access to primary healthcare.

Kate’s extensive experience working with all levels of government, the community and stakeholders across the sector have provided her with insights into the challenges rural communities and health professionals face. Kate has led the design and delivery of many innovative and strategic health promotion and grants programs, supporting better access to health services, health information and activities across communities. Whilst at RWAV, Kate has led the transformation of the RWAV grants program, enhanced the administration of a number of programs and developed the RWAV allied health portfolio. She has also led the development of the RWAV research program of activities.

Having worked at RWAV since 2020, Kate will continue positively influencing the rural healthcare workforce and access to services.

Social Work (BA Hons), DipSW

With a background in social work and a proven record in recruitment, project management, and business development, Jo brings strategic leadership and a wealth of experience in driving positive outcomes within the health, human services, and State Government sectors.

Jo specialises in managing health professional recruitment and outreach programs, including the More Doctors for Rural Australia and 3GA programs. Her focus is on implementing innovative workforce strategies and clinical governance to bolster RWAV’s mission of enhancing healthcare accessibility in rural and regional Victoria.

Having previously excelled at RWAV, Jo spearheaded successful internal change initiatives while fostering strong relationships with external stakeholders. Her efforts consistently align with RWAV’s strategic direction, ensuring a cohesive approach to driving impactful change.

Beyond her professional expertise, Jo’s passion lies in uniting communities and championing positive transformations in rural healthcare in Victoria.

Martin is a governance professional and lawyer with experience in private practice and in-house legal roles. He has been a company secretary for public and private sector organisations across a range of industries including VicTrack, Regis Healthcare Limited and Dairy Australia Limited. He holds Bachelor of Laws and Bachelor of Commerce degrees from the University of Melbourne, a Graduate Diploma in Applied Corporate Governance from the Governance Institute of Australia (GIA) and is a fellow of the GIA.

With a rich background of consulting and in-house people and culture roles with the corporate, government and community sectors, Andrea is responsible for leading the implementation of RWAV’s People and Culture strategy, policies, processes, functions and team.

Andrea has significant experience in leading teams across culture, capability, diversity, equity, leadership, organisational development and learning programs as well as core human resources partnering.

With a strong focus on building and maintaining psychologically safe organisations, Andrea’s team is dedicated to ensuring that RWAV is a place where people can work well and be well at work.


Rosemary has had a varied career as an academic teaching economics, public policy and industrial relations, and as a consultant, advocate, health union official and as a director.

She brings strong governance and strategic skills to the Board, as well as knowledge and depth of experience in health policy, economics and investment.

Rosemary was a Director of Aware Super for nine years, and Chair of the Investment Committee for three years. She was also a member of the Audit, Risk and Compliance Committee, the Governance Committee and the REM and HR Committee. Rosemary is currently a member of the Investment Committee of Cbus.

She was the Secretary of the Victorian Psychologists Association Inc for 20 years and knows first-hand the difficulties in attracting and retaining health professionals in rural and regional Victoria.

Dr Louise Manning is a rural GP Obstetrics trainee practising in Central Victoria where she delivers general practice, obstetric and sexual health services. Growing up in a small town she has lived experience of the difficulties accessing healthcare in rural and regional areas, and is dedicated to advocating for equitable health outcomes regardless of geography.

Louise is also a Board Director of the Rural Doctors’ Association of Victoria.

BAppSci GradDipBus MBus GAICD FIML

John Biviano is an experienced senior executive who has held many senior roles in government (Health Dept) and also in professional associations related to healthcare. Until recently, John was the CEO of the Royal Australasian College of Surgeons, where he oversaw the digitisation of a range of Member offerings, including aspects of training. 

BA (Politics/Philosophy) BEc GDipBus MBA GAICD FGIA

Roger is an accomplished CEO, Non-Executive Director and Chair with experience in the health, human services, law enforcement, education, transport, and environmental industries – across private, public sector and not-for-profit organisations

.He brings strong governance experience, commercial acumen, risk management and strategy skills combined with a passion for innovation and business development having also been Chair of numerous Finance, Audit, Risk, Investment and Community Advisory Committees.


Assoc Prof Phelps has practiced as a Gastroenterologist and Acute Physician in regional Victoria for more than 20 years.

He trained in safety and quality at Dr Brent James’ Institute at Intermountain Healthcare in the US and has held management and leadership roles in Victoria and Tasmania. More recently he completed a two-year project as Director of Clinical Governance for Central Adelaide Local Health Network.

Grant currently works as an independent consultant providing advice to hospitals and organisations on clinical leadership and safety and quality

LLB BSc MMgt (Strategic Foresight) GAICD

As a lawyer and business consultant Jane has worked with company boards and senior management across a range of areas including IP commercialisation, internet-based businesses, healthcare products/services, privacy and data/IT security. Jane is currently general counsel for .id Consulting – population demographers, economists and forecasters.

Jane served as a director of BreastScreen Victoria for 10 years, is a current director of Ballarat Health Services and chairs RWAV’s Governance Committee.

BMed MMedSci FRACGP FARGP FACRRM DipPractDerm DipMedHyp DipFP DipBusAdmin GAICD

Assoc Prof Rawlin is an experienced General Practitioner and medical educator. He is currently in clinical general practice in suburban Melbourne and previously practiced in rural Victoria for 10 years.

Assoc Prof Rawlin is Chair of the General Practice Mental Health Standards Collaborative and a past Chair of the Mental Health Professionals Association and is a board member of the Mental Health Professionals Network. He is also the Medical Director of the Royal Flying Doctor Service in Victoria.
He is a member of the RACGP Victoria Council.

Albert Giorgini is the Senior Advisor to CEO at RWAV.

As an experienced finance executive, with an extensive career in public transport and in the automotive and industrial gas sectors, Albert has honed his skills in driving financial performance improvements with a commercial and business transformation focus.

Through his strategic financial skills, Albert has demonstrated an exceptional capacity to lead and develop large teams in complex and changing environments to achieve the financial and regulatory requirements of the business. His extensive experience has given him a deep understanding of the industry and its challenges, equipping him with the expertise to drive impactful change.

Albert has highly developed communication and stakeholder management skills to support his strong planning, analytical and financial performance improvement acumen, always striving to create innovative solutions that drive growth and success.


Lauren commenced in the role of Manager People and Culture in August 2018 and is responsible for leading the implementation of RWAV’s People and Culture strategy, policies, processes, functions and team.

Lauren’s team is committed to implementing activities and initiatives to support the achievement of RWAV’s strategies and strengthen RWAV’s position as an ‘Employer of Choice’.

Lauren is an experienced Manager and HR professional, with a career spanning the professional services, automotive, defence, and not-for-profit sectors.

BHlthSci(Hons) MPH PostGradDipMgt GAICD AFCHSM

Lauren Cordwell commenced in the role of Chief Executive Officer in August 2023. She took on the role of Acting CEO in April 2023 and previously served as the General Manager since February 2020.
Lauren has leadership responsibilities for strategy, communications, data, stakeholder engagement and program delivery.

Lauren’s team is committed to supporting communities in rural and regional Victoria to have timely access to affordable and safe health care.

Send this to a friend